1 Hotels Toronto

Challenge

1 Hotels Toronto has Calacatta marble in every guest bathroom and travertine on the mini-bars, desks, and tub surrounds. Daily use wears it down, and a room out of service earns nothing. The hotel needed the stone restored in place with as few rooms out as possible, instead of a bathroom renovation that would empty floors for weeks.

Approach

We refinished a batch of rooms at a time, renewing shower grout and caulking as we went, while the rest of the hotel stayed bookable. Doing one room type at a time kept the finish consistent and let housekeeping plan when rooms would be ready.

Result

The guest-room stone across the hotel was restored rather than replaced, and the hotel kept selling rooms the whole time.