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Five everyday habits that etch, stain, and scratch marble floors, what to do instead, and when the damage needs professional polishing.
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By The Marble Clinic, stone restoration in the GTA since 1972

Marble is a calcium-based stone, and its polished surface is softer than most people expect. Acid and grit wear it down long before the stone itself is in trouble. These five habits cause most of the etching, staining, and scratches we get called to fix.
Salt, sand, and grit scratch the polish as people walk over them, and mud left to dry can leave marks that cleaning won't remove.
Room-by-room examples:
Do instead:
When to call a pro: Traffic lanes that stay dull or feel rough mean the polish is worn through, and mopping won't fix that. The floor needs polishing and honing, where we grind back the worn surface with diamond pads and polish it again. See dull stone polishing.


Vinegar, lemon juice, and many "eco" cleaners are acidic. On marble they cause etching right away: dull spots that look like stains but won't wipe off.
Room-by-room examples:
Do instead:

Wine, coffee, pet accidents, and oils soak into marble quickly, especially once the sealer has worn thin.
Room-by-room examples:
Do instead:
When to call a pro: Rust-coloured marks, large oil shadows, and stains that survive a proper poultice need professional stain removal.

Chair legs, metal bases, and hard casters scratch polished marble. The scratches catch the light and look like dirty stripes.
Room-by-room examples:
Do instead:
When to call a pro: Deep scratches and chips need colour-matched repair and refinishing. See scratch repair.

Pet urine is acidic and it stains. One missed accident can etch and discolour marble within minutes, and on honed marble the smell can linger in the stone.
Do instead:
When to call a pro: Dull patches from repeated accidents need etch removal. Store-bought marble polish won't bring back an even shine.

Mats, a neutral cleaner, and quick spill cleanup cost a fraction of one service call. Homeowners who go back to vinegar or slow spill cleanup after we restore a floor often call us back within eighteen months for the same traffic lanes.
Condo lobbies and retail floors see the same problems on a bigger scale. Property managers can cut down on repeat repairs with regular maintenance and by writing pH-neutral cleaners into the cleaning contract.
On polished marble, acid and grit leave dull spots in the shine. On honed (matte) marble, the same damage looks like patches of dirt. If you're not sure which finish you have, see polished vs. honed.
Related: 5 warning signs your marble needs restoration · Marble
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